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Friday - May 9, 2008
Attention! We're listening! Seeking competitive advantage and profitability through good relations with the social media, the B2B world has energetically embraced the grand online colloquy known as the two-way talk-back "conversation." Blogs, vlogs, e-communities and social networks, Internet forums, message boards, chat rooms, wikis, podcasts, webcasts, videocasts, RSS feeds -- these online social media platforms are now in play in the B2B relationships that organizations have with their vendors, suppliers, partners and contractors.
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Friday - May 9, 2008
A new type of Trojan horse malware application is hiding inside fake MP3 media files, infecting approximately 500,000 consumer PCs, McAfee Avert Labs reported. The nefarious files have been delivered primarily on peer-to-peer networks during the last several days. The trojan, known as "Downloader-UA.h," was added to McAfee's DAT files about a week ago.
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Thursday - May 8, 2008
In a move sure to renew debate over how broadband access should be sold, Comcast is reportedly mulling a cap on how much data a customer buying its basic high-speed Internet access package can use each month. Comcast, the No. 2 provider of high-speed Web access in the U.S., would establish a preset monthly data usage level and then charge a fee for users who exceed that level.
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Thursday - May 8, 2008
The Internet Archive revealed Wednesday that the FBI dropped an effort to secretly obtain information about the online activities of one of the digital library's users. The Archive revealed that it had been served a National Security Letter by the FBI last year about one of its patrons.
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Thursday - May 8, 2008
A federal judge in Los Angeles has awarded the MPAA $110 million in compensation from Valence Media, operator of the now-defunct file-sharing Web site TorrentSpy. U.S. District Judge Florence-Marie Cooper ordered Valence Media to pay $30,000 for each copyright infringement of nearly 3,700 movies and television programs that were downloaded. The MPAA took TorrentSpy to court in February 2006.
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Thursday - May 8, 2008
Microsoft's Zune and NBC's downloadable television shows stand at the center of the latest digital rights management dustup. On Wednesday, New York Times blogger Saul Hansell reported that Microsoft might build a copyright manager into every Zune player, ostensibly in response to an NBC demand for copyright protections of its downloadable content.
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Thursday - May 8, 2008
In early 2002, the founders of Azul Systems wagered that Java was going to become a prominent enterprise platform. If that happened, they suspected enterprise customers of Java would soon need relief from the pain points caused by poor scaling and disappointing deployment costs.
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Thursday - May 8, 2008
Until now, having Google chief executive Eric Schmidt sit on Apple's board of directors has made a lot of sense. Google, the world's largest Web-search engine, is one of the most influential companies in technology. Google has been incredibly supportive of Apple's flagship computer, the Mac, and has developed a lot of software for Apple's music-playing iPhone.
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Thursday - May 8, 2008
Warner Music Group, whose artists include R.E.M., Madonna and Green Day, said Thursday that higher costs and a shift to digital music resulted in a wider second-quarter loss, and it suspended dividends. Shares tumbled more than 20 percent, or $1.87, to $7.18 in morning trading. For the period ended March 31, the New York-based recording company reported a loss of $37 million, or 25 cents per share.
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Thursday - May 8, 2008
Traditionally, the contact center has been a cost center. However, with the contact center transforming into a profit center, the selling of products and services has emerged as an opportunity for the center to improve agent and customer interaction. Yet the challenge will be balancing customer satisfaction goals and driving profits.
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Thursday - May 8, 2008
Best Buy, the biggest U.S. electronics retailer, is paying $2.1 billion for a 50 percent stake in Europe's largest cell phone retailer, the companies announced Thursday. The Carphone Warehouse will place its 2,400 U.S. and European stores in the new joint venture. The deal also includes the Web and direct businesses of The Carphone Warehouse, the insurance operations, and its airtime reselling businesses.
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